Opening Hours
Monday - Sunday 8:30 - 21:00

Privacy Policy

By providing my personal information to Bounce in Birmingham, I acknowledge and consent that Bounce in Birmingham can collect, use and disclose my personal information for purposed relating to any of its business activities

Bounce in Birmingham is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons - internal record keeping, improving our products and services, and the sending of promotional emails about new products, special offers or other information that we think you may find interesting, using the email address you have provided. Bounce in Birmingham may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2015.

How old do you have to be to jump?

The minimum age to bounce is 5 years old.

Do I need to book in advance?

There are limited spaces per hour so we recommend customers book ahead to avoid disappointment. Weekends and school holidays are very popular and you may need to book a couple of weeks in advance. Click BOOK NOW to check for availability and to make a booking.

Must I sign a waiver?

Yes. Everyone who jumps is required to sign a waiver (link to waiver)

Do I have to complete a waiver every time I come to bounce?

No. Once a Bounce in Birmingham waiver has been completed it lasts for 12 months.

Can someone else’s parent complete a waiver for me?

Yes. The parent or guardian making the booking will be responsible for completing all waivers for those jumping under the age of 18.

I don’t have a credit/debit card. Can I pay when I get there?

Online bookings need to be paid for at the time of booking. If you are not able to do this online you can pay at reception upon arrival, but please be aware we cannot guarantee spaces will be available and you may have a long wait for the next session.

Is my booking refundable or transferable?

All bookings are non-refundable and non-transferable if it is within 7 days of the event date. Or at the discretion of the manager.

When do I need to arrive?

We recommend you arrive at least 30 minutes before your jump session. Please allow plenty of time to check in, especially at weekends and school holidays.

What happens if I am late?

You will lose your jump slot. If we are not busy then you may be able join in with what remains of your session.

Will I be told what to do?

All jumpers will receive a briefing about the rules of the park. Briefings start 15 minutes before your jump time. If you miss a briefing you will need to wait for the next briefing, which is held on the hour. This will reduce your jump time by approximately 10 minutes. You must attend a briefing every time you visit Jump Giants.

Can I bring my own food?

No, due to our health and safety policy no outside catering is allowed in the park. Snacks and drinks are available from our Café.

Is there a weight limit?

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Jump Warehouse is 120kg. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at Jump Warehouse.