Opening Hours
Monday - Sunday 8:30 - 21:00

Park Rules

IMPORTANT INFORMATION

Your safety is our primary priority. Please read the following information prior to using the equipment. Ensure you watch the safety briefing video and ask a member of staff if you are unsure about anything.

• By using this facility you fully accept that the Activities require a moderate level of fitness and can be physically testing and that you should NOT undertake the Activities unless you are physically able to.
• You acknowledge and accept that the Activities are dangerous and there is a risk of personal injury or even death when undertaking such Activities.
• In the unlikely event of an accident, or loss or damage to any personal effects, You acknowledge that the Company will not be liable for any direct or indirect loss, damage or injury arising from or in connection with the Activities (except for death or personal injury caused by the Company's negligence) and you waive all and any claims against the company in this respect.
• You acknowledge and accept that CCTV images of all park entrants will be monitored and recorded throughout the premises for the purposes Of crime prevention and public safety.

MAIN COURT

• Jumping on a trampoline can be great fun but it can also be dangerous. There is a risk of serious injury if care is not taken when using the trampolines. Using trampolines is physically demanding and involves jumping and other strenuous actions involving height, speed and unpredictable surfaces. Jumping on trampolines is a high-impact, full body activity which requires intense focus, awareness of your body’s strengths and limitations, awareness of the environment around you and extreme caution at all times • Only jump if you are in good physical condition
• Do not jump if you have any pre-existing medical conditions including heart, back, neck, bone or muscle conditions • Do not jump if you are or may be pregnant
• Do not attempt to use any of the activity equipment unless you have registered to participate, undertaken the safety briefing & signed a waiver (if you are under 18 a waiver must be signed by a parent or guardian)
• Before jumping loosen up with warm up exercises and stretches
• If you get tired please leave the arena and take a break
• Always remain in control - Be aware of how to bend your knees to control or stop your bounce
• Practice first before moving around the arena
• Always plan your landings before jumping
• Always jump & land in the centre of the trampolines
• Never jump on or near the coloured pads
• Do not exit the trampolines by ‘bouncing’ off onto the surrounding walkways
• Make sure you have control before leaving the trampolines
• Always jump so you land on both feet at the same time. Never land with just one foot
• Know your limits - Do not attempt any move beyond your own skill level
• Never attempt flips or other extreme moves unless you know you are capable and have had the appropriate training
• No double flips or triple flips even if you are capable
• No double bouncing! (There should never be two people on one trampoline at the same time)
• Strictly only one person per trampoline at any one time
• Do not jump or step onto a trampoline unless the trampoline is clear
• Look out for other jumpers and give way to smaller ones
• Never run across the trampolines
• No diving, No backflips, No gainers (forward moving backflips)
• No wrestling, tackling, pushing or shoving
• No climbing the trampolines or the padding
• No leaning, grabbing or climbing on netting
• No sitting or lying on the trampolines or the padding
• Remove all items from your pockets prior to jumping
• All jewellery, watches, keys, keychains, coins or the alike to be removed prior to jumping
• Clothing should not have any hard or sharp points (such as buckles, studs, toggles)
• No phones or cameras on the jump arena
• No food, drink or chewing gum whilst jumping
• Do not leave clothing on the jump arena, use the lockers provided
• Approved anti-slip socks must be worn at all times
• No jumping under the influence of alcohol or drugs
• Always follow the marshals instructions. Dangerous behaviour will not be tolerated and you could be asked to leave
• We do not provide or accept responsibility for the supervision of children
• Children must be supervised by a parent or guardian at all times
• Under 6’s not allowed in the main arena unless accompanied on the trampolines by parent or guardian)
• Maximum weight restriction is 18 stone
Basketball / Slam Dunk Rules
• Standard Park Rules apply
• Do not jump until the trampoline is clear
• No grabbing or hanging off the hoop, backboard or support bars
• No jumping or dunking from behind the backboard
• No kicking the balls
• Stay on your track. Do not cross lanes.
• Exit the jump area as quickly as possible by the nearest exit point
PLEASE NOTE ALL CANCELLATIONS REQUIRE 48 HOURS NOTICE FOR A FULL REFUND

FAILURE TO COMPLY WITH RULES MAY RESULT IN IMMEDIATE EXPULSION FROM THE FACILITY WITHOUT REFUND.

• Jump socks with approved grip to be worn at all times.
• You must complete our Risk acknowledgment and waiver form before using the trampoline equipment.

How old do you have to be to jump?

The minimum age to bounce is 5 years old.

Do I need to book in advance?

There are limited spaces per hour so we recommend customers book ahead to avoid disappointment. Weekends and school holidays are very popular and you may need to book a couple of weeks in advance. Click BOOK NOW to check for availability and to make a booking.

Must I sign a waiver?

Yes. Everyone who jumps is required to sign a waiver (link to waiver)

Do I have to complete a waiver every time I come to bounce?

No. Once a Bounce in Birmingham waiver has been completed it lasts for 12 months.

Can someone else’s parent complete a waiver for me?

Yes. The parent or guardian making the booking will be responsible for completing all waivers for those jumping under the age of 18.

I don’t have a credit/debit card. Can I pay when I get there?

Online bookings need to be paid for at the time of booking. If you are not able to do this online you can pay at reception upon arrival, but please be aware we cannot guarantee spaces will be available and you may have a long wait for the next session.

Is my booking refundable or transferable?

All bookings are non-refundable and non-transferable if it is within 7 days of the event date. Or at the discretion of the manager.

When do I need to arrive?

We recommend you arrive at least 30 minutes before your jump session. Please allow plenty of time to check in, especially at weekends and school holidays.

What happens if I am late?

You will lose your jump slot. If we are not busy then you may be able join in with what remains of your session.

Will I be told what to do?

All jumpers will receive a briefing about the rules of the park. Briefings start 15 minutes before your jump time. If you miss a briefing you will need to wait for the next briefing, which is held on the hour. This will reduce your jump time by approximately 10 minutes. You must attend a briefing every time you visit Jump Giants.

Can I bring my own food?

No, due to our health and safety policy no outside catering is allowed in the park. Snacks and drinks are available from our Café.

Is there a weight limit?

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Jump Warehouse is 120kg. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at Jump Warehouse.