Opening Hours
Monday - Sunday 8:30 - 21:00

Frequently Asked Questions Page

Frequency Asked Questions (FAQ's):

Pay attention to the park and jump rules. Follow instructions given by the Bounce in Birmingham Crew at all times.

Where is Bounce in Birmingham located?
Bounce in Birmingham is located on Walsall Road in Perry Barr, Birmingham. With excellent public transport availability (Bus Stop 51 being outside the park).

What is the size and age limit?

One of the great things about trampolining is that anyone can do it, from young children to their parents and even grandparents. However to ensure everyone is safe, we do have a minimum age restriction of 5 years of age. This is to make sure big people don’t accidentally bump into small people. Although we do have our new Bounce Toddler sessions specifically for children under the age of 5.

Do I need to book in advance?

We highly recommended booking in advance to ensure you can jump when you want. Weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out.

I don’t have a credit/debit card. Can I pay when I get there?

Unfortunately all bookings must be paid online through the payment portal at booking stage. If you are unable to do this online, you can make a booking over the counter with cash, however this will mean you are not booking in advance and run the risk of missing out or waiting for a session with available space. If you’d like to pop into Bounce in Birmingham to book in advance and pay by cash a member of staff will be happy to help with this.

Is my booking refundable or transferrable?

Please see our booking terms for details of our cancellation and refund policy. If you have further questions about this please contact us 0121 356 7694 or info@bounceinbirmingham.com

What time should I arrive for my booking?

Check your closest venue for opening times. We recommend arriving at least 20 minutes prior to booked jump time to check in and get ready for you session.

What do I wear & are there change rooms available?

We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended. Bounce in Birmingham socks with grip are compulsory for hygiene purposes and to avoid slipping. These are added to your admission fee the first time you visit Bounce in Birmingham and are then yours to keep to be used again at all subsequent visits.

Can I bring my own food?

Due to food health & safety, no self-catering is allowed in our Bounce in Birmingham venues.

Do you have lockers?

Yes, secure lockers are available at most Bounce in Birmingham venues.

Is there a weight limit?

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Bounce in Birmingham is 18 stone. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at Bounce in Birmingham.

Is jumping at Bounce in Birmingham good for me?

Yes. Trampolining is one of the best form of exercise there is!

How do I find out more information?

Please contact your nearest Bounce in Birmingham venue for further details. Please give our venue a call on 0121 356 7694.

Basketball Slam Dunk:

• Stay in your lane.
• Do not hang off of the hoops or supporting equipment.
• One person per trampoline at a time.
• Do not kick the basketball at any time.

How old do you have to be to jump?

The minimum age to bounce is 5 years old.

Do I need to book in advance?

There are limited spaces per hour so we recommend customers book ahead to avoid disappointment. Weekends and school holidays are very popular and you may need to book a couple of weeks in advance. Click BOOK NOW to check for availability and to make a booking.

Must I sign a waiver?

Yes. Everyone who jumps is required to sign a waiver (link to waiver)

Do I have to complete a waiver every time I come to bounce?

No. Once a Bounce in Birmingham waiver has been completed it lasts for 12 months.

Can someone else’s parent complete a waiver for me?

Yes. The parent or guardian making the booking will be responsible for completing all waivers for those jumping under the age of 18.

I don’t have a credit/debit card. Can I pay when I get there?

Online bookings need to be paid for at the time of booking. If you are not able to do this online you can pay at reception upon arrival, but please be aware we cannot guarantee spaces will be available and you may have a long wait for the next session.

Is my booking refundable or transferable?

All bookings are non-refundable and non-transferable if it is within 7 days of the event date. Or at the discretion of the manager.

When do I need to arrive?

We recommend you arrive at least 30 minutes before your jump session. Please allow plenty of time to check in, especially at weekends and school holidays.

What happens if I am late?

You will lose your jump slot. If we are not busy then you may be able join in with what remains of your session.

Will I be told what to do?

All jumpers will receive a briefing about the rules of the park. Briefings start 15 minutes before your jump time. If you miss a briefing you will need to wait for the next briefing, which is held on the hour. This will reduce your jump time by approximately 10 minutes. You must attend a briefing every time you visit Jump Giants.

Can I bring my own food?

No, due to our health and safety policy no outside catering is allowed in the park. Snacks and drinks are available from our Café.

Is there a weight limit?

Based on the trampoline manufacturer’s safety standards, the weight limit for an individual jumper at Jump Warehouse is 120kg. Our policy is to recommend that anyone with individual weight-related concerns consult a physician and receive medical clearance for rigorous physical activity on an unstable surface before engaging in trampoline jumping at Jump Warehouse.